Privacy Policy

Last updated: November 2026. This policy explains what we collect when you use confidensanalytics.com and the ConfiDens platform, and how we use it. It forms part of our Terms of Service.

Privacy Policy and Security

By accessing our website, you consent to the terms described within our Privacy Policy. This privacy policy describes how Confidens Analytics collects and uses the information you provide on our website. It also describes the choices available to you regarding our use of your information and how you can access and update this information.

Collection and Use of Personal Information

When you register on our website, we may collect your name, email address, mailing address, phone number, how you found us and where you are in the process of starting or acquiring a practice. When you order a report and pay for it, we collect the same information as a sample report, plus the location(s) of your potential practice and payment information. As is true of most websites, we also automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:

Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Respond to your questions and concerns
Improve our website and marketing efforts
Conduct research and analysis

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails. You can also contact us at info@confidensanalytics.com and ask that we unsubscribe you.

We will not share your payment information unless necessary for making the payment or as required by law. We do not keep or store customer payment card information.

We may share your contact information with our partners who provide services necessary for starting or acquiring a dental practice, like financing, office space location, practice management, construction and equipment purchasing, unless you ask us not to do so. You can ask us not to do so when you request a sample report or order a report, during the report purchasing process, or at any time by contacting info@confidensanalytics.com and asking that we not share your contact information.

We may also disclose your personal information:

as required by law such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
to any other third party with your prior consent to do so

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

Google Analytics

We use Google to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Google Maps API

We are using Google Maps API(s) in our website, and you must adhere to Google’s Privacy Policy and Google Maps/Google Earth Terms of Service. These can be found at http://www.google.com/policies/privacy and Google Maps/Google Earth Additional Terms of Service.

Links to Other Web Sites

Our Site includes links to other websites whose privacy practices may differ from those of our own. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@confidensanalytics.com.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@confidensanalytics.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Correcting and Updating Your Personal Information

To review and update your personal information provided to create an account, log in to your account, or contact us at info@confidensanalytics.com.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Unfortunately, no data transmission over the Internet can be 100% secure, so we cannot guarantee or warrant the security of any information you transmit to or from our website. You do so at your own risk. We will attempt to take all reasonable steps to protect the safety of the information we collect, including compliance with related federal regulations and the use of Secure Socket Layer (SSL) encryption to prevent any misuse, loss, disclosure, unauthorized access, or modification of your information.

If you have any questions relating to these terms of use, please contact us.

Marketing email (CASL)

When you request the sample report or write to us, we may send you occasional location tips by email. Every message includes an unsubscribe link, and you can also stop them at any time by emailing info@confidensanalytics.com.